FAQ

Q1. What is your delivery time?
A1). We promise within 5 days ship out for the standard products less than 200 pcs.
A2).Customized products would be 2~3 weeks lead time.
Q2. Which shipping way is available and how to track?
A1). By international Express like FedEx, DHL, TNT, UPS, normally door to door in 5~7 days.
A2). Tracking No. will be sent after goods ship out.
Q3. Do your price include freight cost and custom duty?
A1). Price do NOT include the freight cost and import duty.
A2). We can quote you the detail freight cost by our forwarder agent.
Q4. Which payment way is workable?
A1). We accept Wire Transfer (T/T) and PayPal payments (order value less than USD$500).
A2).Payment in advance for new clients.
Q5. What is the MoQ of your products?
A1). No MOQ request for standard products (include customized length cable) on our website.
A2). Other customized products we request 500 pcs MOQ (Minimum Order Quantity).
Q6. Could you supply the sample for me to test first?
A1). We are honored to offer you samples. New clients are expected to pay the sample fee.
A2). Sample fee can be refunded in your mass production order (total quantity up to 1000 pcs).